When you connect a 2009 model EyeTV Hybrid to a USB 2.0 port, you may get a message that erroneously states: "The device will not operate because it is connected to a USB 1.1 port." How do you fix this? Another offers several suggestions, starting with simply unplugging/replugging the EyeTV and ending with restarting your Mac.

The larger problem is that all of these solutions are probably only temporary. Most likely, the symptom will keep coming back periodically. Fortunately, there is a hopeful permanent fix. If you haven't already done so, upgrade to the recently released . Among the several bug fixes in this update, it offers "improved USB performance of EyeTV Hybrid US 2009 after starting up the Macintosh." Elgato informed me that this statement translates into: "It should fix the 'USB 1.1 port' bug."

In the unlikely case that even this does not solve the problem, you may have a defective Hybrid. Contact Elgato about possibly getting a replacement unit.