Acer's Biggest Problem: Invisibility

01.04.2011
There's trouble brewing at . stepped down Thursday as president and CEO of the Taiwan-based computer giant, which is struggling with declining revenue and sagging interest in its products in the key US and Western Europe markets. Analysts say the company needs to focus less on conventional PCs and more on where the action is: smartphones and tablets, two categories in which Acer is woefully trailing the pack.

An April 1st has a stunning statistic: Apple had a 21.5 percent profit margin in its last fiscal year, while Acer's was a measly 2.3 percent.

This shows that Acer, like its Windows PC counterparts, is competing mostly on price in the consumer laptop arena. (It also suggests that folks who pay $2,500 for a top-of-the-line, 17-inch are getting seriously fleeced, but that's a story for another time.)

What can Acer do to distinguish itself? Being less boring would be a good start. I own an Acer laptop. It's a reasonably fast Windows 7 model with 4 gigs of memory, a 2.1GHz AMD processor, and a 320GB hard drive. I bought it on Amazon for $580--a great price.

My Acer laptop works just fine. That said, it's a generic piece of hardware that fails to stand out in a crowded market. Cover up the corporate logo with a piece of masking tape, and there's little to distinguish most Acer portables from similarly-priced Dell or HP machines.

Acer's decision to focus on netbooks--another generic, low-margin category--when consumers were snapping up iPads certainly hasn't helped the bottom line, either.