Dazed and Confused

He said, she said--right? The one thing clear from this whole debacle, quite frankly, is that there isn't a single thing that is 100 percent clear. Sure, online reviews --people submitting them have all sorts of biases--but the "evidence" that Yelp itself is doing anything unethical here seems wishy-washy at best. What's more, the fact that Yelp's advertisers' pages do appear to have numerous negative reviews is a tough defense to overcome.

Maybe there is something shady happening on some scale, maybe there isn't. After reading both sides, the only thing I can surmise is that I can't be certain--and that sometimes, 4500 words can seem like a heck of a lot to read.