Volvo selects SOA companies to improve customer service

19.10.2006

"The second challenge was to then connect the dealer system with our core applications, and that was where Progress came into the picture," he added. "They built a bus between our dealer management systems and our central systems, so now we are able to integrate the advanced technology and the diagnostic tools and the car configuration tools from Sweden into the dealer systems. And that's the biggest benefit, because the dealer system is integrated with our core systems. So now if a customer comes in and enters in Spain or Sweden with his car -- the dealers can get all the information about the car."