Barron calls the software "phenomenal, exactly what I was looking for. I'm constantly using it as I expand my range of reporting ... It saves me a lot of time and hassles."

Immediate savings realized

Feroz Merchhiya experienced a similar situation to North Coast Electric's since his Oracle ERP system didn't have the capability to send out financial statements electronically. Merchhiya, senior program manager at Intuit-owned Digital Insight, which provides online banking and related products for banks, says his company's customers have multiple ways they want invoices sent, and whenever Digital Insight needed to generate one, it became a cumbersome process.

An earlier electronic delivery product Digital Insight tried had issues with scalability, maintenance, support and, ultimately, performance. So the finance group abandoned it and went back to its manual methods, Merchhiya says.

Eventually, Merchhiya came across PDFBlaster, from Data Fabrication Inc., and liked its simplicity, ease of implementation and, above all, the vendor's willingness to support the product. After an extensive test cycle, Digital Insight implemented the product about a year ago.