Aside from quicker transmission of data, Tinamisan reveals that the solution significantly broadened their company's bottom line by lessening the staff needed for manned operations and delivering critical information for important business decisions.

"We have less staff manning our back office now, although they were merely transferred than let go," he expounds, adding that their IT department, for instance, has only five employees taking care of everyday operations.

Other than having less human resource requirements, Tinamisan says Forever Flawless benefited from the SAP solution in determining its roadmap for future plans. "With faster generation of reports, we are able to know our revenue right away," he proudly says. "And acquiring accurate and timely information about which of our products are slow- or fast-moving is really helpful for marketing purposes."

But a common concern among CIOs and IT managers regarding application implementation these days is the return on their investment. "With our implementation, I'd say we got our ROI within a year's time," Tinamisan figures. This increase in revenue allowed their business to grow, with the faster processes allowing them to focus more on their core business, he adds.

With this positive return in mind, Tinamisan says their company is looking forward to improving more business processes in the future, which calls for acquiring several more applications. "We're definitely looking into acquiring more solutions, since the ERP is only phase one of our project," he explains. "The next phase would be the upgrading of our POS system, after which we will need to implement a system for our payroll management."