8. Improve

Even in the most successful projects there is always something that could have been done better. Being able to capture those lessons will enable an organization improve its project delivery capability and deliver more complex and challenging projects in less time, for less cost. I highlight the following three areas for improvement:

* Invest in people: Improve the skill sets of your people with training and by giving them challenging project assignments.

* Continual improvement: Formalize a process to capture the lessons learned for each project. That process should also outline how recommendations for change are prioritized, approved and implemented. As with other items, measure the progress of each step and each approved recommendation to determine if its goals were met.

* Project technology: Be on the lookout for how increase the efficiency and quality of your project delivery.