Security of the Bill and Melinda Gates Foundation

05.10.2009

* Provide a single user interface for managing situations, monitoring access control, intrusion detection, video and communication systems for our SOC operators.

* Improve operational efficiency and accuracy by providing focus on priority tasks, standardizing responses, aggregating information from various systems, and automating processes as appropriate.

* Increase our ability to direct and control how and where we display video, allowing us to provide real time information and access to camera feeds within the enterprise, expanding from just the SOC to other groups as needed. (Crisis Management, Facilities, leadership, a guard on a rove)

* Fully integrate this project with the design, requirements definition, systems selection, device selection, construction and operational planning for the new campus.

This is a paradigm shift for our operators as we move from a barrage of information coming to them, to a filtered and focused view. The build of the rules and action plans to support the system is a large body of work as well as the business readiness preparation for changing the operational model. The exercise has provided us with the opportunity to do a systemic evaluation of our existing systems, conventions, standard operating procedures and post orders.