Security certificate warnings don't work, researchers say

24.07.2009

They found that people often had a mixed-up understanding of certificate warnings. For example, many thought they could ignore the messages when visiting a site they trust, but that they should be more wary at less-trustworthy sites.

"That's sort of a backwards understanding of what these messages mean," Sunshine said. "The message is validating that you're visiting the site you think you're visiting, not that the site is trustworthy."

If a banking Web site shows a message that its security certificate is invalid, that's a very bad sign, security experts say. It could mean the Web surfer is being subjected to a so-called man-in-the-middle attack. In this type of attack, the criminal inserts himself between the Web surfer and the site he's visiting, in the hopes of stealing information.

Security experts have long known that these security warnings are ineffective, said Jeremiah Grossman, chief technology officer with Web security consultancy White Hat Security. That's because users "really don't know what the security risks mean," he said via instant message. "So they take the gamble."

In the Firefox 3 browser, Mozilla tried to use simpler language and better warnings for bad certificates. And the browser makes it harder to ignore a bad certificate warning. In the Carnegie Mellon lab, Firefox 3 users were the least likely to click through after being shown a warning.