Although Gartner doesn't do a for this market, Duggan says Cast is a "very consistent provider, with very sound technology that has been thoroughly vetted. They deliver what they say they're going to deliver and are realistic about what they say they are going to do."

RPA has been in beta since the end of last year, was soft-launched in Europe and enters GA this month. Pizzutillo says the company has a dozen clients using it and many more in the proof-of-concept phase.