Lastly, he mentioned the need to 'formalize' the industry by uniting several industry organizations to come up with a 'clearer, more unified and consistent advocacy to make it easier for government to navigate reforms.'

One step further

Taking up this last point, Ernest Cu, director for the Business Process Association of the Philippines (BPA/P), mentioned in a later press briefing certain issues like labor laws and irregular holidays declared by the government.

BPA/P has been working on becoming a local equivalent to India's National Association of Software and Service Companies (NASSCOM) by becoming an umbrella organization of associations coming from sectors like animation and medical transcription.