Key Capabilities of Next-Generation Project Managers

21.10.2009

Given the way the project manager's role is evolving and the critical nature of the role, Forrester Research developed a list of 10 core capabilities that IT leaders should seek in their project managers. They are:

1. Emotional Intelligence: The ability to pick up on events and interactions (both verbal and non-verbal) and to process those inputs in the context of the project plan.

2. Adaptive Communication: The ability to articulate one's ideas--whether orally or in writing--to a range of individuals, groups and cultures using the most effective communication techniques for each group.

3. People Skills: The ability to quickly with team-members and stakeholders.

4. Management Skills: The ability to serve, motivate and focus a team and to foster collaboration among team members.