"I've known Synenx as a competitor for many years and Bob Huang, and I have great respect for the fact he was able to build this company from the ground-up over 28 years, from the garage almost, to become a Fortune 500 company," said Murai. "The fact that he's trusting me with that business as he retires is a great honour, and was a big factor in my taking the position."

Murai takes the helm of Synnex in a tightening market and a challenging economy, where customers are looking more critically at their IT spend and all players in the channel ecosystem are facing tightening margins, and he agreed there's no question the economy is driving softness in the market.

"My view is we need to be very prudent in the way we manage our business and manage costs," said Murai. "There are going to be opportunities but you've got to focus on costs and pick and chose the opportunities you think are best for you, and be successful in any opportunity you chose to adopt."

From a customer perspective, Murai said in this economy businesses are likely to be looking for shorter windows of return on their investments, so it will be important for Synnex and its VAR partners to ensure they can clearly articulate the value of the solutions they're selling.

"We've done a great job of managing our business and managing our costs, and as a result we've been more consistent in our ability to service our customers and in the relationships we have with our customers," said Murai.