Throughout the implementation and training process, Hayco employees made concerted efforts to ensure the success of the project. "Since this is a system requested by our employees, as management, we found that they were very committed to the implementation of the new system. They were more than willing to take time after work and on Saturdays for training," said Ricky Lai, MIS manager.

Visibility into operations

"From a financial perspective, mySAP ERP system is a very powerful data warehouse-it provides higher data integrity and enables three-dimensional reporting," said Wanald Wun, Hayco's financial controller. "We can now easily refer to the raw data when we need it. Having the availability of both cost and profit centers significantly reduces the data errors and provides more accurate information for decision making."

Another feature of the new system is capacity planning. Using the previous ERP system, Hayco needed to manually input data and adjust the system, which did not enable the company to see the current production capacity of its manufacturing facilities. Now Hayco can now respond to customers faster, with shortened production lead time and online real-time data on inventory, ordering and production status.

Errors are minimized and time is saved because data entries do not have to be duplicated as they were in the past. "Now, our management can have a true picture of our production capacity," said Ricky Lai, MIS manager, Hayco. "We can plan ahead on the orders that we receive...overall, we now have better business transparency."