*Dataline would provide skilled technical support at all times when it did not have the intention of doing so.

Dataline was also declared to have engaged in unconscionable acts by not permitting its virtual ISP customers to gain legal advice on contracts with the company. It had threatened to disconnect their services if they failed to sign further agreements.

Russell has been restrained from engaging in resale price maintenance with other providers. He has also been penalized and is required to pay ACCC court costs.

"The results have shown we were right to take this action," an ACCC spokesperson said. "We're unable to say much more as we are still in the appeals timeframe."