However, one thing SpikeSource didn't do was alert CTSi about its plans to phase out SuiteTwo. "They forgot us. Nothing personal, I'm sure," Taylor said with a chuckle.

For now, SuiteTwo has served its purpose very well in the project's first stage of development, and CTSi, which is working with the American Cancer Society, can see viable migration options, Taylor said. "It's kind of OK. A lot will depend on what we do next with SpikeSource."

The concept behind SuiteTwo was right, said Forrester Research analyst Oliver Young. Companies are adopting blogs, wikis, enterprise RSS and other Web 2.0 technologies to improve collaboration and communication among their employees, partners and customers. "The market has moved in that direction pretty aggressively," he said.

"The problem with SuiteTwo wasn't the idea. The problem was the execution. They were trying to cobble together products from five or six independent companies, and it never looked like anything more than a bunch of applications that were duck-taped together," Young said.

Consequently, after its initial splash, SuiteTwo didn't get nearly as much attention from potential customers as its capabilities would have otherwise merited, and it became a sideshow for the partner vendors involved as well, Young said.