What would you like to see HP address from a technology standpoint? I'd like to have lower cost. A lot of our community is also focused on virtualization and business integration. I think hardware is going to become more and more of a commodity, so whatever tools and technology can be produced to manage that is going to help lower the cost of running a large data center.

What does your membership see as the key issues this year? We think we know, but we're not sure we know. So that's one of the investments Encompass plans to make this year -- [to do] inbound marketing to find out what is important to the user base and help expand on the delivery of our services, whether it's collaboration tools or conference content.