HCF gets a helping hand from predictive analytics

31.05.2006

Although Shearman declined to disclose the specific revenue increases and savings the insurer made following the implementation, he said the ROI had been marginal. However, he claimed this was due to the existing efficiency of HCF's operations.

The initial deployment of Clementine cost HCF about A$500,000 (US$381,000). The required ongoing support, training and licensing costs amount to A$100,000 a year, Shearman said.