There were more considered responses. "Of course, the experiences of a handful of clueless newbies aren't a definitive verdict on these operating systems," , in his Technologizer blog.

(McCracken also updated his original post to note that this was a class project by students, not a research initiative by Galletta. "Personally, I'm less interested in how well neophytes fare with a phone than how efficient and intuitive it is for a more experienced user over the long haul.")

Galletta told his students the video could be made more useful by using a larger number of tasks and users, and a more scientific measurement process, or at least a documented one.

John Cox covers wireless networking and mobile computing for Network World.

: http://twitter.com/johnwcoxnww