-- Encourage staffers to attend nontechnical industry conferences, and read books and periodicals related to the company's business.

-- Review the company's core values; make sure IT knows where it fits into the strategic plans.

-- Educate IT staffers in general business principles.

-- Encourage IT staffers to visit business people in the field.

-- Host informal meetings with people in other departments to talk about what they do and what they need from IT.