"RTI has three value propositions expressed as business goals: reduced costs achieved by more efficient resource usage and reduced IT operations-management (labor) costs; improved service levels through dynamic tuning of IT services; and increased agility from rapid provisioning of new services or resources and scaling of established services," he said.

"To achieve RTI, reduce the complexity of architectures through standardization, which removes inhibiting policy-based adjustment of infrastructure technology. "[Consider] automation as it promotes RTI by improving efficiency, quality, cost-structure and agility; it will extend across entire domains over time as people-intensive functions become automated."