Filipino call center agent found guilty of hacking

04.05.2006

The orders were made using a single IP address, which was traced by the NBI to Sitel's U.S. office. Sitel's local office is located at the Eastwood Cyberzone in Libis, Quezon City.

A review of the workstation assigned to Abiera showed an internal IP address logged on to the phone adjacent to the computer at the time the orders were placed. He was also identified by a messenger from Fastnet as the one who received the initial two deliveries.

The NBI later on conducted an entrapment operation on the third delivery, which led to Abiera's arrest.

According to the complaint sheet filed by FastNet, different orders amounting to more than $2,000 were traced to the particular IP address, using different credit cards but with the same recipient. These orders were subsequently cancelled upon the advice of FastNet's third-party credit card processing company.

State Prosecutor Sy lauded the government's second conviction of violations against RA 8792. The first one involved JJ Maria Gener, who was convicted for a similar violation last September after pleading guilty of hacking into government portal "gov.ph."