EMC adds Google Desktop search to Documentum

30.01.2006

The Google Desktop feature can query data that has been created inside or outside a company and resides on file servers, databases or even online services like Bloomberg News, Ptacek noted.

The Google search engine provides adapters to translate the different languages of various content sources. It then compiles the information from multiple sources into a single view, the company said.

"This completes our strategy when it comes to Google search sources," Ptacek said. EMC had earlier added support for the Google Web site search and the Google Search Appliance products to its Documentum system.

Ptacek said EMC is targeting call center employees with the new function. "That person is responding to calls and needs to quickly come back with the right document that has the right answer," he said.

Sue Feldman, an analyst at IDC in Framingham, Mass., said EMC's decision to add the Google interface is a recognition that end users want it as part of their companies' overall content management systems.