Egypt's 'Net shutdown a wakeup call for CIOs

28.01.2011

"Do you [as a CIO] need a contingency plan? Absolutely," he added.

A first step for CIOs and business managers should be to do an honest, realistic assessment of the possibilities that their company could find itself, through no fault of its own, in a nationwide Internet blackout.

"Companies doing business in any country should assess potential loss of Internet access as part of their risk management strategy and factor it into the cost of doing business," said industry analyst Rebecca Wettemann from Nucleus Research, via e-mail.

This is especially true for companies doing business in countries with a volatile political climate, where governments typically have tight control over electronic communications and don't think twice about seizing control of them, said IDC analyst Al Hilwa.

"If you are a CIO in this type of country, then clearly you need to be prepared for this type of edict," he said via e-mail. "The nature of our modern media technology is that in many ways it is an electronic tiger. In many countries, if things heat up, the government can just pull the plug on the whole thing."