That's only a partial list of the many fronts on which consumerization is occurring, but it should be sufficient to give you a sense of the impressive rate of change. The bottom line is that IT organizations must recognize that employees are often keen to experiment with these services and that they're willing to spend their own money. In today's highly competitive marketplace, consumerization can be an important source of innovation and efficiency.

These issues are going to be important, and I'll continue to track them. What's happening in your company?

David Moschella is global research director at the Leading Edge Forum, a Computer Sciences Corp. company. Contact him at dmoschella@earthlink.net.