The ability to easily schedule meetings and facilitate collaborations through a simplified voice portal means that people are available when customer issues need to be resolved. Let's not forget the power of many - it's all about using social collaboration to solve problems in your enterprise.

TREND:

Adopting innovative communications technology allows organizations to reduce risks and avoid downtime, to get ahead of the competition. These solutions also streamline business processes and provide increased functionality for existing tools. Linking all of it together is the differentiator. You choose the solution that best suits your organization, whether it is software-based, deployable either in a cloud or standard environment, or off-the-shelf servers that deliver a single point of management.

The ideal solution for corporate communications will bring all the pieces together, with a focus on social collaboration, mobility and user experience. By embracing the trends and strategically employing emerging technologies, organizations can stay ahead of the curve.