Kessler said he contacted the Secret Service as well as American Express, which is also looking into the breach.

'It's an unfortunate circumstance for everyone in the industry when something like this happens to a company that's supposed to be the foremost leader in computer forensics. They even have software that is supposed to stop hackers,' he said. 'I was really shocked at their response to me. They have a good product, but their administration and financial management [leaves] a lot to be desired.'