Catch me if you can - the spam battle

02.06.2006
Spam has climbed back up the priority list for IT managers. But this isn't 2002 when spam first began clogging inboxes. Today, IT managers are cynical about product offerings and the vendors providing the so-called solutions.

It's no longer just about spam. For vendors it's a global, US$5 billion-plus secure content management market (SCM), covering spyware, phishing and other malicious code.

As Clayton Utz CIO Garry Clarke explains, the IT security landscape is very "vendor driven".

"There is a lot of hype and some vendors are almost unethical in trying to generate a need for their service or solution," Clarke said. "I get 10 cold calls a day; but what's worse is vendors that go to the CEO or board members to say 'your IT person isn't speaking to me and I have a solution you need'. CIOs know when the business needs a particular product."

Clarke referred to a large, global infrastructure company that sends him five different marketing blurbs but in each his name and title are totally different.

"Security is obscure because it's not just locks on doors; it is far more intangible," he said.