Buyers rate tech support above reputation

14.02.2006

While uptake of managed services providers in Australia has been slow, respondents were asked about their intentions to use such services.

An estimated 41 percent currently use a managed security service with a mere 9 percent looking to outsource security over the next 12 months.

Of those currently outsourcing security, respondents ranked their satisfaction level at 74 out of a possible 100 points.