Source: UBS Investment Research survey of 50 CIOs and 10 VARs, June 2005.

SIDEBAR

Security Short-Circuits PC Longevity at Bank of N.Y.

At Bank of New York, the need for increased security tools on desktops is a key factor in dictating when systems are upgraded.

"It used to be that the applications would drive the refresh a lot more than the hardware would," says Michael Kahn, vice president of technology planning at the bank. "Then we ran into all these problems with malware." Machines now include antivirus and firewall programs as well as disk encryption and other security-related utilities, some of which require periodic updates.