Biggest ERP failures of 2010

17.12.2010

"One feature of our previous system is that it was very flexible and easy to manipulate," CEO Jeffrey Griffiths said at the time. "SAP is much more structured, you follow steps, but it's much more stable. Because of that it was a change for us," he said.

Before buying into SAP, Lumber Liquidators had some clunky manual processes, even running some operations off spreadsheets, he said. With SAP, "we're confident that we're going to see significant improvements and benefits."

In December, in connection with a suit it had filed against ERP vendor Ross Systems, a subsidiary of CDC Software.

Ross Systems is planning to fight the verdict, saying Sunshine "knowingly purchased a beta version of the software" and that its claims were "subject to various limitations contained in the agreement between the parties."