Australian tax office seeks relief in CRM

04.08.2006

"All those processing and accounting applications we have will be replaced with integrated core processing systems, so it doesn't matter what tax type it is, it will be a single account," he said.

The accounts on the mainframe will also be opened so people or tax agents can log in and look at their account the same way an ATO staff member would.

Release three will go into production in December next year and reach final completion in July 2008.