"In addition, technologies that allow 'smarter' selling and servicing, such as customer analytics and channel integration, are expected to remain hot spot areas in the near future," he said.

According to Knapik, ever increasing regulatory requirements will also drive investment into technologies that reduce costs, such as data management, business intelligence and analytics.

Spending on various middle-office components, such as risk management, anti-fraud, compliance or performance management, based on these technologies, will experience growth of 51 per cent from 2010 to 2015, hitting US$650 million in Emerging Asia-Pacific and growth of 28 per cent during the same timeframe, hitting US$1.1 billion in newly industrialised and developed economies in the Asia Pacific.