The adoption, says Amdocs, depends on whether the respondent is based in a developed (Australia, New Zealand, Singapore) or emerging (Thailand and Vietnam) market.

According to the report, consumers in emerging markets in the region are more open to mobile technology than their peers in developed markets. This is apparent from the fact that mobile Internet search is used by 84.3 percent of consumers in emerging markets as compared to 31.5 percent in developed Asia Pacific regions.

Amdocs' research is based on responses from more than 4,700 consumers in 14 countries, spanning North and South America, Europe and the Asia Pacific.

Readers of this report will gain unprecedented insights into the opportunities and expectations for service providers at a regional level.