A ride to excellence

21.07.2012
After more than a decade of experience with different leading IT service providers, Ted Suen joined the MTR Corporation (MTR Corp) as Head of IT in February. He talks with Computerworld Hong Kong about continuing the company's legacy and taking its IT team to new heights.

Computerworld Hong Kong: In the past decade, your career focused mainly on the vendor side. How did you make the transition from vendor-rep to enterprise-user?

Ted Suen: People think I have a strong vendor background as I've worked in that capacity for the last 12 years. But I spent the first half of my career in a corporate IT environment. I started as a system programmer in late 80s.

Later, I tried different roles including database administrators and system analyst in different corporations including Chase Manhattan Bank. I started my career on the vendor side when fate brought me into EDS in 1998.

Since then, I took various roles -- from project management of different government-related projects to a management role for EDS' regional and global clients of IT outsourcing. Before EDS was acquired by HP, I served as Managing Director of EDS Hong Kong. After the acquisition, I served as the Director of IT Outsourcing for Greater China region. Before leaving HP, I was managing the Global Service Desk for Asia Pacific region with a team of 2,000 people.

When I was approached by head-hunter for the MTR Corp Head of IT position, I was driven by the challenge of the role, thus decide to give it a try and applied for this position.