Awarded as IBM's best partner for software in 2005, Softweb specializes in Lotus consulting and training services. The company also develops Domino applications for both local and international markets. Softweb's product offerings range from global absence management systems to real estate account management systems to project monitoring systems.
Although the company offers a variety of services, Softweb president and managing director Rhennie Viloria said that their forte is applications development. Viloria added that this area is where most of their revenues come from. 'Applications development in business solutions is really our forte. We ask a client what their requirements are when it comes to business processes and then we develop it. We develop a system that fits their requirements,' said Viloria in an interview with Computerworld Philippines.
One of Softweb's most recent clients is in retail. Viloria mentioned that they were able to sign a project with SM for services development. Meanwhile, in banking, some of their projects in applications development include: the development of a loan application system for different business applications for Equitable PCI Bank; the development of a leave applications systems for Hongkong Shanghai Banking Corp.; and the migration of Robinsons Bank's and the Philippine National Bank's existing exchange system to the Domino messaging system.
The company also has clients in the manufacturing sector. Softweb developed a flexible benefit system for La Farge Cement that automates the filing and accessing of an employee's flexible benefits. 'Instead of filling a form, employees just apply over the Web. They can also do reimbursements on that system,' said Viloria.
Viloria revealed that this is one of the cases in which the system resulted in efficiency and productivity for the personnel department. 'Before we did the system, the staff takes about a month to compute reimbursements. Now, with that system, they can easily generate a report anytime.'
Viloria said that the system is so effective that it has replaced the person who is in charge of answering calls and inquiries about benefits. 'The staff in charge of this has been transferred to another department because the system could already answer all the inquiries of the employees. So they should just log in and access their account anytime.'
With their success in these segments, Softweb is not looking to target a new sector for now. 'Now, we're going to focus on our existing clients because there are a lot more untapped opportunities with them. We'll be focusing on making our relationships with them stronger,' said Viloria.
Having experienced a 300 percent growth rate in selling software licenses, Softweb is bullish in their business prospect as they aim to increase their revenues by 20 percent to 30 percent by the end of the year.