Once Zenprise gets to know an enterprise's e-mail patterns, its knowledge base and adaptive analysis simplify mail server management

If there's one enterprise application that bedevils IT, it's Microsoft Exchange. It can be difficult to manage, difficult to troubleshoot, and requires specialized storage management support in large enterprises. Not to mention that its client software frequently corrupts user mailboxes.

Often, the problems aren't in Exchange itself but in other systems it interacts with. But they surface within Exchange's operations and cause disruptions to e-mail delivery.

"Our founder talked to 40 companies to ask what the most difficult problem they had to solve that our detection technology could address. Ninety-five percent said, 'E-mail,' " says

Zenprise CEO Jayaram Bhat.