Zenprise extends mobile monitoring to Windows Mobile clients

02.03.2009
Zenprise announced this week that its mobile end user management software now will embrace Windows Mobile devices.

The company's can now troubleshoot enterprise BlackBerry, iPhone and Windows Mobile devices linking with Microsoft Exchange Server. The software's algorithms automatically monitor the health of messaging, contacts and calendar information and functions, alerts administrators to developing problems, and can recommend specific as remedies.

The goal is to sift through a mass of data automatically to identify the specific causes of e-mail-related performance problems and malfunctions, whether rooted in enterprise servers such as Exchange or BlackBerry Enterprise Server, handheld devices or cellular carrier networks.

With the updated application, network administrators can identify specifically any of some 300 different Windows mobile devices that might be deployed, review the relevant security policies and features for them, and confirm the policies have been activated for users.

The new release adds code to handle the specific features of the Exchange-Windows Mobile interaction, such as the way Microsoft ActiveSynch behaves as an intermediary between the two, says Ahmed Datoo, vice president of marketing for Zenprise, Fremont, Calif.

Also new is the ability to collect and report on current inventory data about the Windows Mobile devices deployed in the enterprise.