According to Joe Bertnick, vice president of products at GroupWise's third-party developer GWAVA, one of Novell GroupWise user's main problems is the silent contentment of end users.

"The real problem as GroupWise admins is that we don't evangelize our product... because it just works," Bertnick said.

Though the end users might be silent, a recent four-day GroupWise conference in Sydney called GWAVACon sold out completely, showing that local support for the messaging server is still strong.

Bertnick said looking after GroupWise was just one component to a sysadmin's day job.

"You don't spend all day thinking about GroupWise. This is not like the life of an Exchange admin who is thinking Exchange all the time."