Undersea cable cuts disrupt Internet access

19.12.2008
Internet and telephone traffic between Europe and the Middle East and Asia was hampered Friday after three major underwater data lines were cut, according to France Telecom.

The cut occurred on lines between 07:28 and 08:06 Coordinated Universal Time (UTC) on lines in the Mediterranean sea that connect Sicily to Tunisia and Egypt, the telecommunications company said.

The cuts were to the Sea Me We 4 and Sea Me We 3 lines, which connect countries between Singapore and France as well as the Flag cable route, which stretches from the U.K. to Japan, a France Telecom spokeswoman who asked not to be named said.

France Telecom isn't sure what caused the cut, she said. "We have two assumptions. The first is that it could be an underwater earthquake," she said. "Or it could be simply a ship in the area which has cut the cable."

A maintenance boat is en route to the site of the cut, but it will not get there until Monday, and it will take as many as two weeks for the situation to return to normal, she said.

Many countries were affected by the outage, including India, Saudi Arabia, Egypt and Malaysia, which all lost a significant percentage on their voice traffic to Europe. For example, 82 percent of India's voice traffic capability to Europe was out of service early Friday, although that situation has now improved, the spokeswoman said.