Feroz Merchhiya experienced a similar situation to North Coast Electric's since his Great Plains ERP system (now also called Microsoft Dynamics GP) couldn't send out financial statements electronically. Merchhiya, senior program manager at Intuit-owned Digital Insight, which provides online banking and related products for banks, says his company's customers have multiple ways they want invoices sent, and whenever Digital Insight needed to generate one, it became a cumbersome process.