What motivates a company? Well, turns out it might be the same thing that motivates someone to write a diatribe about Apple.
Virginia Heffernan gives us an object lesson in this principle, writing for Yahoo in "Machine Politics" (whatever that is): (tip o' the antlers to Matthew Smith).
Non-apology? Here's what Cook said:
At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.