The Future of POS

16.11.2010

Herana says the enterprise mobility architecture brings about business continuity and delivers real-time information at the hands of users.

He shares that companies often implement enterprise mobility solutions in their firms in order to expedite the POS experience; transform the customer experience; maximize the supply chain's efficiency by minimizing the occurrence of no stocks; and drastically improving associate effectiveness by giving them the right information through the right tool.

One are where mobility is being implemented in retail is through the mobile POS, which, according to Herana, is good for queue busting. Basically, it integrates the POS system and the scanner into one device, which can be used by sales assistants to process transactions during high traffic times.

Handheld POS systems are also good for serving the clientele, Herana adds. "[Through the device], they can get inventory information and purchasing history of the client, which promotes customer loyalty. It acts as an electronic client-sales book," he shares.