A few weeks ago, I was contacted by a very unhappy reader who decided to run a rootkit-removal utility I'd written about -- even though his system exhibited absolutely no signs of rootkit infection. He'd done it as a precautionary measure. The unfortunate result was a system that would no longer boot.

The other day I received an e-mail from a user who wanted to know how to delete fonts from her system. Why? Because the default font in Excel had somehow changed, and she thought that by deleting the new default font, that would solve the problem.

Today I heard from a reader with an even more bizarre request:

I run a basic system, meaning I have my own pointer, use no background pics, and my screen saver is just a black screen.

Therefore, I don't need all of the cursors and pics that come with the OS. I have tried to delete all of the cursers and pics that come with the OS, but I get the "unable to comply" because I don't have the rights.