-- Employee Connect initiative was integrated with the company's SAP Business Intelligence 7.0 for dashboards to enable decision-making

-- Benefits ranging from purely qualitative and measurably quantitative were evident post implementation

"There were islands of systems for competency, employee objectives and project deliveries," says P. Shobhana Ravi, chief information and learning officer, TAFE. "This led to subjective performance evaluation, delays in performance evaluation, leave and travel approvals, and reimbursements, which in turn led to employee dissatisfaction."

What TAFE needed was a simple and transparent HR process to connect all its employees. The solution came in the form of the aptly named Employee Connect initiative which was developed in-house and integrated with the company's SAP Business Intelligence 7.0 for dashboards to enable decision-making. The Rs 50-lakh (US$107,589) Employee Connect project introduced online, personalized employee pages. Each page comes with a performance management system and self-service applications for leave and travel approval and reimbursements. It also has training management, an e-learning system that tracks progress and evaluation, and micro-sites for knowledge sharing. In addition, it offers a Web-based, end-to-end recruitment system with SMS and e-mail integration.