Retailer hopes for Oracle-Siebel integration

17.01.2006
The closing of Oracle Corp.'s purchase of Siebel Systems Inc., expected later this month, could prove to be a boon for Select Comfort Corp.

The Minneapolis-based mattress retailer, an Oracle ERP shop, will be rolling out Siebel's business intelligence software next week and hopes that Siebel's new owner will move quickly to integrate Siebel's BI tool with its own ERP applications, said Select Comfort CIO Mike Thyken.

The Siebel tools that Select Comfort plans to use are designed to deliver alerts and dashboard capabilities to show how the company's 400 stores are performing in real time.

Although Select Comfort purchased the Siebel software before the vendors agreed to the acquisition, Thyken called the merger "a perfect fit from our standpoint."

The mattress company, an Oracle customer since 1998, uses that vendor's E-Business Suite 11i financial, human resources and manufacturing applications. Now Select Comfort plans to deploy Siebel Business Analytics to some 2,500 users companywide by 2008. The retailer expects that 1,300 employees will be using the software by the end of this year.

David Dobrin, an analyst at B2B Analysts Inc. in Cambridge, Mass., said Select Comfort will likely have to wait a while for a strong link between the products. Integration "will take years and years, and probably Oracle will have to do a major revision to [its] data systems," he said.