Philippines sees better education as solving staff woes

20.07.2006
Upgraded education and not an increase in the number of college graduates would solve the looming 'employee shortage' in the Philippine cyberservices industry.

According to Dr. Reynaldo Vea, president of Mapua Institute of Technology Center (MITC), the number of aspiring IT and IT-enabled professionals in the country is more than enough to match the projected influx of cyberservices jobs. What is needed, he pointed out, is to improve their qualifications for the jobs.

Cyber services refers to the IT-enabled services provided by call centers, animation, software development, medical transcription, back-office processing and other engineering fields that comprise the so-called business process outsourcing (BPO) industry.

Vea said there are a lot of ways universities and colleges in the country can improve the quality of education and training of students.

'If we will just upgrade our educational systems, we would be able to meet the influx of cyberservices jobs,' he said. 'It's not just coming, it is already here.'

Vea described the job market for future IT professionals as an 'emerged' market already, and believes that it will keep on growing over the long run.