PDAs for warehouse support

15.05.2006
Imagine misplacing your car in one of Disney World's 15,000-space parking lots. Now imagine that you finally remembered that your red Kia Rio was parked in the Daffy Duck section, but so are 500 other red Kia Rios.

That's the type of challenge facing employees at Auto Warehousing Co. in Tacoma, Wash., a staging area for Japanese- and Korean-made automobiles entering the U.S. At any given time, 25,000 cars fill the lot. When a dealer places an order for a car to be accessorized, workers find the vehicle and then take it to a warehouse to be processed and shipped via truck or rail.

To identify the right cars, employees use Intermec 750 Color Series mobile computers/scanners from Intermec Technologies Corp. in Everett, Wash., that support the 802.11b wireless standard. The devices scan the car's vehicle identification number and then link to an Auto Warehousing database that tells the worker where the car should go and what accessories to add.

"The Intermec scanners have definitely made my job a lot easier," says Leroy Stubblefeld, rail operations lead and an Intermec end user. "They are very easy to use, and we haven't had any problems with coverage around the yard. I like the fact that the screens are bright enough to be seen in the direct sunlight, and they hold up well when dropped or used in the rain. The software is very easy to use and has helped us reduce our rail shipping errors to almost zero."

The scanner signal travels to the facility's database via 17 access points -- a mix of powered and nonpowered antennas -- spread over the 144-acre facility. But even that blanket coverage doesn't prevent some signal issues.

"You may have some directional issues when you kneel between two solid metal vehicles and try to maintain your signal strength," explains CIO Dale Frantz. "The ability to have better antenna or receiving capabilities on the scanners ... would be helpful," but Frantz says he is willing to wait for those improvements.