The San Diego systems integrator . A representative for the company could not immediately be reached.

Overall, the 14-month planned time line was "too aggressive," and the city went against advice from outside sources, according to the report. One recommendation called for a project schedule of up to four years.

Other issues exacerbated the project's woes as well, such as poorly defined city business processes and the municipal government's decentralized structure, which tied up decision-making in layers of red tape.

The IDG News Service