Office Live needs a makeover

07.03.2007
First, I've got to do a quick correction on the Daylight Saving Time (DST) snafu I wrote about in my previous column -- even though by the time you read this, there's a good chance the whole mess is already over. It turns out that Redmond is trying to help its customers to negotiate this truly goofy problem. Microsoft has put numerous product engineers and support people on a DST-only team.

Folks with the right kind of application support can reach these guys to avoid a daylight nightmare.

Unfortunately, that doesn't do people a lot of good at this late date. The problems are thorny; some require software patch installs in order to complete the job, so you can imagine that the wait line for these services is discouragingly long right now. And it's not free. Rumor also has it that you're dishing out a flat fee of US$4,000 per app. Ouch. Then again, it wasn't as though I was expecting it to be free.

'Nuff said on that. Next comes Office Live. We've been using Office Live as an experiment for our small software company. Mainly we're using it for e-mail, shared doc repository, and similar stuff. Frankly, I'm not as impressed with it after a couple of months of use as I was when I saw the demo .

First problem is e-mail. The thing wants Outlook as the target e-mail client and then won't integrate with your main inbox, but rather kicks off a whole new inbox of its own. I was expecting the preferential treatment of Outlook, but the lack of flexibility in how you can receive mail inside of Outlook is a tad disappointing.